Returns

Returns & Refunds.

If a Bloome base isn't right for you, here's how returns work.

Return Window

Returns are accepted within 30 days of delivery. Items must be unused, in like-new condition, and in their original packaging.

How to Start a Return

Email support@bloomehome.com with your order number and reason for return. We'll send you a return authorization and instructions.

Return Shipping

Return shipping costs are the customer's responsibility.

Refunds

Once we receive and inspect your return, we'll process your refund to the original payment method. Refunds typically take 5–10 business days to appear on your statement.

Non-Returnable Items

Products that show signs of use beyond inspection, or that are missing original packaging, may not be eligible for a full refund.

Warranty Claims

If your base has a defect covered under warranty, that's a separate process — see our Warranty page for details.

Need To Start A Return?

Email us your order number and we'll walk you through it.