10 years on the steel frame. 3 years on the motors, control box, and remote. If something goes wrong, we answer the phone and fix it — not send you into a hold queue.
| Model | Frame | Motor | Control Box | Remote |
|---|---|---|---|---|
| BH 1000 | 10-Year | — | — | — |
| BH 3000 | 10-Year | 3-Year | 3-Year | 3-Year |
| BH 5000 | 10-Year | 3-Year | 3-Year | 3-Year |
| BH 7000 | 10-Year | 3-Year | 3-Year | 3-Year |
| BH 9000 | 10-Year | 3-Year | 3-Year | 3-Year |
Email support@bloomehome.com with your order number and a description of the issue.
Our team reviews the issue — most claims are confirmed within 1–2 business days. We may ask for a photo or short video.
We ship the replacement part, arrange a repair, or replace the unit — whichever gets you back to sleeping well fastest.
Keep your order confirmation and delivery date handy — it speeds up the process.
Our team is happy to walk through warranty details for any model.
